Quality Control Executive

About this role

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Skills you'll use

Who can apply

• Job Requirements
• Quality team provides unique value addition in terms of ensuring quality delivery of Titan retail stores by all stakeholders. The Quality managers (QM) in the region plays a key role in implementation of the quality standards across all the store formats happening at the regions.
• The QM job involved in carrying out a detailed quality audits (QC) covering both WIP projects (including Civil, Interior, Services) & Fixtures (loose furniture including production / installation) & also on the completed stores. The audits will cover both the company and franchisee driven retail projects. The work scope including releasing project wise Non-compliance reports (NCR) with quality scores to all stakeholders involved.
• The scope of works including consolidating vendor wise repeated issues / identifying the root cause of the issue and come up with possible solution along with stakeholders & get this implemented. Coordinating in carrying out extensive training to all stakeholders in the region.
• Job Involve extensive travel, managing various stack holders, exposure work in challenging situations and carrying all types’ of people in achieving a common goal of delivering an enhanced customer experience including meeting the Brand STDs across all Titan retail stores.
• External Interfaces - Survey Architects, Vendor partners & Suppliers, Business associates, Landlords etc..,
• Internal Interfaces - Regional retail sales teams, IRSG design, execution & Quality team members etc…
• Process Contribution - Quality Audits (QC), Non confirmation reports (NCR’s) & Project wise Score cards, Covering all formats of retail store projects & completed stores.
• Mapping vendor wise repeated issues - Vendor wise consolidated reports , Qtrly discussion with vendors
• Coordinating with all stack holders for imparting training - Quality score improvements , Covering all stakeholders in the region

About Titan

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