Front Office Executive Intern

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Skills you'll use

What you'll do

• Handle guest check-in, check-out and reservations
• Manage the front desk and answer queries
• Coordinate with housekeeping and other departments
• Maintain guest records in the PMS
• Ensure a warm, professional first impression
• Document work clearly and act on feedback

Who can apply

• Pursuing or recently completed a relevant degree/diploma
• Working knowledge of Front Desk Operations, Guest Handling, Communication, PMS (Opera/IDS)
• Strong communication skills and a proactive attitude
• Ability to work in a team and meet deadlines
• Based in or open to working from Sanquelim, Goa

Perks & benefits

Interview & selection process

4 rounds — typical selection flow for this role:

1. 1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Front Office Executive role.
2. 2Round 2 — Aptitude / Skills Assessment: a short test or task covering hospitality fundamentals and basic Front Desk Operations.
3. 3Round 3 — Technical / Task Interview: hands-on discussion of the required skills (Front Desk Operations, Guest Handling, Communication) and a case or exercise.
4. 4Round 4 — HR / Mentor Round: your learning mindset, availability, stipend and start date.

About Thomas Cook India

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