Teleperformance

Customer Experience Intern

InternshipHybridGurugram6 months2 openingsImmediate / Rolling

About this internship

Teleperformance is hiring a Customer Experience Intern for its Gurugram team. Teleperformance (TP) is a global leader in digitally integrated customer experience management and business services, delivering omnichannel customer support, back-office and consulting. TP India employs a workforce of…

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Skills you'll use

CommunicationEnglish ProficiencyProblem SolvingCRM ToolsMS OfficeActive ListeningEmail EtiquetteMultitasking

What you'll do

Handle customer queries via calls, chat and email professionally
Resolve issues and escalate complex cases appropriately
Maintain accurate records in CRM systems
Meet quality and productivity targets
Share feedback to improve the customer experience
Collaborate with team leads and other departments

Who can apply

Excellent verbal and written communication
Customer-first attitude and patience
Basic computer and CRM proficiency
Willingness to work in shifts (for some roles)
Problem-solving and multitasking ability
Eagerness to learn

Perks & benefits

Mentorship from experienced professionalsExposure to real, production-grade projectsCertificate & letter of recommendationLearning & development supportPre-placement offer (PPO) for top performers

About Teleperformance

Teleperformance (TP) is a global leader in digitally integrated customer experience management and business services, delivering omnichannel customer support, back-office and consulting. TP India employs a workforce of 75,000+ across multiple cities.

Visit Teleperformance’s official website ↗

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