Advertisers 2nd level support team leader

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Skills you'll use

What you'll do

• 5+ years of experience in a leadership role, managing, coaching, and developing a team.
• Hands-on Performance Management experience.
• Relevant experience in technical support, with a strong track record of solving complex, technical issues.
• Experience in auditing and quality assurance (QA).
• Advanced knowledge of SQL, APIs, Kibana, and Grafana.
• Proven ability to mentor and consult engineers through complex technical investigations, and to raise the technical bar of a team.
• Strong troubleshooting and analytical skills, with a structured approach to diagnosing issues and incidents.
• Excellent written and verbal communication skills in English — for technical consultations, training material, and cross-functional coordination.
• Ability to build and maintain strong working relationships with Product, R&D, and other cross-functional teams.
• Experience working with Global Stakeholders.

Who can apply

• Experience in digital marketing / ad-tech — an advantage.

About Taboola

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