Major Incident Manager

About this role

Not quite right? These jobs in Hyderabad match the same skills — apply to a few to improve your chances.

SR GPCOE PROCESS MANAGER II

Micron

In OfficeHyderabad

Apply

SR GPCOE PROCESS MANAGER II

Micron

In OfficeHyderabad

Apply

Software Quality Assurance Engineer

Zoetis

In OfficeHyderabad

Apply

Fund Services. Senior IR Administrator

Citco India

In OfficeHyderabad

Apply

Skills you'll use

What you'll do

• Intralinks is seeking a motivated, energetic individual with strong technical knowledge, project management, and communication skills for the position of Incident Manager. This individual will be responsible for driving incident resolution across the Intralinks organization. The Incident Manager will be part of the Service Management organization and reports to the Director of Service Management.

Who can apply

• Strong project management skills, including the ability to own and manage multiple incidents simultaneously, lead a cooperative effort among members of a team to react to an incident and resolve to customers/business’ satisfaction.
• Excellent critical thinking and problem-solving skills in a service environment supporting multiple applications.
• Excellent oral/written communication skills with the ability to work collaboratively with all levels of the organization.
• Displays a credible presence and positive image.
• Develops other people’s confidence in self through consistent action, values and communication.
• Develops a strong network and relationships that benefit the team and the organization.
• Can maintain a holistic perspective, ‘big picture’, rather than only positional or functional viewpoints.
• Experience and knowledge of the incident management principles and methodologies, specializing in medium/large-scale organizational incident processes.
• Accepts responsibility for own choices, actions, non-actions, successes and failures.
• Proactively seeks out new and up-to-date information which can be applied to the incident manager role and incident process.

About SS&C Technologies

Searching for “SS&C Technologies jobs” or “jobs at SS&C Technologies”? You’re in the right place.