Service & Field Engineer
About this role
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Skills you'll use
What you'll do
- Install and commission equipment at customer sites
- Diagnose and resolve breakdowns within committed response times
- Train customer operators on correct use and upkeep
- File service reports and feed recurring faults back to engineering
- Coordinate spare parts and follow-up visits
- Maintain accurate technical records and traceability for your work
- Follow plant safety, quality and environmental standards at all times
- Escalate issues early and close them with verified corrective action
Who can apply
- B.E./B.Tech/Diploma in any engineering discipline from a recognised university
- 0–2 years of experience in an engineering, plant or quality function — freshers and 2026 graduates are welcome
- Working knowledge of Field Service, Machine Commissioning, Troubleshooting
- Comfort with diagnostic equipment and service documentation, and with reading and working to a drawing or specification
- Ability to read an engineering drawing, follow a standard, and explain a technical result clearly to production or the customer
- Attention to detail, ownership and the discipline to document your work
- Based in Mumbai, Maharashtra or willing to relocate
Perks & benefits
Interview & selection process
5 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Practical or plant round — a shop-floor, lab or design problem discussed on site
- 3Technical interview 2 — tools, processes and standards relevant to the role
- 4Cross-functional round with production, quality or design stakeholders
- 5HR discussion — compensation, notice period, joining date and offer roll-out
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