Simpl
Operations Executive
Job · Full-timeIn OfficeIndore, Madhya Pradesh0–2 years26K/mo5 openingsImmediate / as per notice period
About this role
Applications are open for the Operations Executive position at Simpl in Indore. You will join a working team in business operations, take a defined area end to end, and see the result of your work in the hands of real users or customers.
About the role
As a Operations Executive at Simpl, your core…
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Skills you'll use
Process ExecutionAdvanced ExcelSOP DocumentationCoordinationIssue ResolutionReportingVendor CoordinationData AccuracyTime ManagementEscalation Handling
What you'll do
- Run daily operational processes to agreed service levels
- Track and resolve exceptions and escalations
- Maintain SOPs and update them when reality changes
- Coordinate with internal teams and vendors
- Report on operational metrics
- Flag risks and blockers early rather than at the deadline
- Keep your tracker and status honest, including when something has slipped
Who can apply
- Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
- 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
- Working knowledge of Process Execution, Advanced Excel, SOP Documentation
- Comfort with Excel, internal tools and a ticketing system, and the ability to pick up an unfamiliar tool without waiting to be taught it
- The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
- Attention to detail, ownership and the discipline to document your work
- Based in Indore, Madhya Pradesh or willing to relocate
Perks & benefits
Clear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budget
Interview & selection process
5 rounds — typical selection flow for this role:
- 1Resume screening and profile shortlisting by the talent acquisition team
- 2Application screening (CV and, where relevant, a portfolio or code sample)
- 3Short introductory call with the recruiter about your background and interest
- 4Technical or practical round based on the day-to-day work of the role
- 5HR discussion — compensation, notice period, joining date and offer roll-out
About Simpl
Simpl operates in the fintech & payments sector and runs an active team in Indore. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan.
Industry and what the company does
Simpl works…
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