Sr Operations Specialist, Operations
About this role
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Skills you'll use
What you'll do
- Grade Level (for internal use):
- Department overview
- As a leading force in transaction reporting worldwide, the Cappitech team has been delivering Regulatory Technology solutions for over twenty years. Our cloud-based, cross-regulation Software as a Service (SaaS) platform empowers banks, brokers, hedge funds, asset managers, insurance companies, and corporates to meet global regulatory standards seamlessly. With a diverse workforce representing our global clientele, we embody S&P Global's values of inclusivity, collaboration, and integrity. Our management is committed to fostering a workplace that nurtures the growth and potential of our colleagues.
- As our support team expands, you will play a pivotal role in sustaining our momentum. Join a team of innovators dedicated to problem-solving and delivering unparalleled customer experiences in a dynamic environment. Together, we serve our diverse global clientele with excellence.
- Position Summary
- We are seeking a highly motivated and client-focused professional to join the S&P Cappitech Support and Operations team. The successful candidate will demonstrate excellent analytical skills and the ability to investigate, troubleshoot, and resolve issues from identification through to delivery of a solution.
- The ideal candidate will possess strong communication and relationship management skills, with the ability to engage effectively with clients, address regulatory reporting inquiries, and resolve complex reporting issues in a timely manner. Experience with regulatory regimes such as EMIR, MiFID II, ASIC, MAS, CFTC, SEC, and SFTR is highly desirable.
- In addition, the candidate should have experience working in an Agile environment, with a solid understanding of project management processes, stakeholder communication, issue tracking, and driving actions to completion. They must be able to manage multiple priorities, collaborate effectively with cross-functional teams, and take ownership of delivering successful outcomes for clients.
- Duties and Accountabilities
- Dealing with customer enquiries and requests and managing them efficiently and in a timely manner until resolution
Who can apply
- Professional foundation in Finance, Accounting, Business, or a related discipline.
- Previous experience in Agile environment, preferably as a Business Analyst or Product ownership role.
- Preferably, completion or working towards FRM or CFA.
- Proficiency in Excel, SQL, and understanding of an API at an intermediate level.
- Demonstrated experience in financial markets or fintech.
- Understanding of the trade lifecycle across major financial asset classes including securities finance, exchange-traded, and OTC derivatives.
- Familiarity with financial markets and Regulatory Reporting Regimes (SFTR/MiFID/EMIR/ASIC/MAS/CFTC).
- Ability to comprehend technical concepts.
- Competence in querying and extracting data from databases.
- Knowledge of other vendor systems like ANNA, Reuters etc. is advantageous.
Perks & benefits
About S&P Global
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