S&P Global

Customer Success Intern

InternshipIn OfficeMumbai, Maharashtra3 months10K/mo1 openingImmediate / Rolling

About this internship

S&P Global is hiring a Customer Success Intern in Mumbai — a hands-on, mentor-led internship for 2026 freshers and final-year students who want to build real, job-ready customer support skills on live work rather than textbook exercises. As a Customer Success Intern, you will work closely with…

Skills you'll use

CommunicationCRMAccount ManagementProblem SolvingMS OfficeEmpathy

What you'll do

onboarding and supporting customers
tracking customer health metrics
resolving queries and escalations
gathering product feedback
Collaborate with the team and document your work
Take ownership of assigned tasks and act on feedback

Who can apply

Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
Foundational knowledge of Communication, CRM, Account Management (or a strong willingness to learn them)
Good communication, problem-solving and a genuine eagerness to learn
Based in or willing to work from Mumbai
A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Real-world project experienceHands-on with industry toolsPre-Placement Offer (PPO) opportunityFlexible working hoursInternship Certificate

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Technical / functional interview on core fundamentals

About S&P Global

S&P Global is a financial information & analytics company with a strong, growing presence in Mumbai — one of India's biggest hubs for early-career opportunities. The team believes the best way to grow is by doing, which is why interns here are given real ownership from the start rather than being…

Visit S&P Global’s official website ↗

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