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Razorpay logo — Razorpay Customer Support Intern at Razorpay
Razorpay

Customer Support Intern

InternshipIn OfficeNagpur, Maharashtra4 months11K/mo1 openingImmediate / Rolling
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About this internship

Razorpay is hiring a Customer Support Intern in Nagpur — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to customer support rather than a certificate-only programme. About the role As a Customer Support Intern at Razorpay, your core focus will be…

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Skills you'll use

Customer CommunicationTicketing SystemsCRM ToolsProblem SolvingProduct KnowledgeEscalation HandlingExcelDocumentationEmpathyTime Management

What you'll do

  • Work on resolving customer issues and improving the help experience alongside the core team
  • Apply Customer Communication, Ticketing Systems, CRM Tools, Problem Solving to live, production-facing problems
  • Document your work clearly for reviewers and stakeholders
  • Participate in reviews and act on the feedback you receive
  • Collaborate across engineering, product, design or business as required
  • Follow the team's quality, testing and documentation standards

Who can apply

  • Pursuing or recently completed Any graduate — BBA/B.Com/BA/B.Sc/B.E./B.Tech — 2026 freshers & final-year students welcome
  • Working knowledge of Customer Communication, Ticketing Systems, CRM Tools (or a genuine willingness to learn them)
  • Strong fundamentals in your discipline and clear problem-solving ability
  • Care with detail and the discipline to document your work
  • Clear written and verbal communication in English
  • Based in or willing to work from Nagpur, Maharashtra

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Online aptitude / domain assessment

About Razorpay

Razorpay operates in the fintech & payments sector and has an active presence in Nagpur. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…
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In OfficeKolkata3mo
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