Customer Support Intern

About this internship

NovaPay Technologies is hiring a Customer Support Intern for its Salt Lake Sector V, Kolkata office in Kolkata. This 5-month in-office internship sits within the fast-growing financial technology (fintech) sector and is designed for students and recent graduates who want practical, hands-on experience in customer support. As a Customer Support Intern at NovaPay Technologies, you will work closely with experienced engineers, analysts and product managers on real, production-grade fintech problems from day one. You will build and apply skills such as Communication, Customer Service, CRM, Email Support, while learning how secure, compliant and scalable financial products are built and shipped in India. Key responsibilities: • Resolve issues and escalate when needed • Maintain CRM records • Respond to customer queries via chat and email • Maintain high standards of data security, accuracy and documentation What you will gain: genuine customer support experience in fintech, structured mentorship, a certificate of internship and a letter of recommendation. Kolkata is one of India's leading fintech and startup hubs, and strong interns are frequently offered pre-placement roles. This is a verified, fully reviewed listing — apply for free on MyInternships.in with no charges and no third-party redirects.

Skills you'll use

What you'll do

• Resolve issues and escalate when needed
• Maintain CRM records
• Respond to customer queries via chat and email

Who can apply

• Pursuing or recently completed a relevant degree (B.E./B.Tech, BCA, MCA, B.Sc, B.Com, BBA, MBA, CA / CFA aspirants or equivalent)
• Strong fundamentals in the chosen domain and a genuine willingness to learn
• Good communication, ownership, analytical thinking and teamwork skills
• Comfortable working in a fast-paced, compliance-aware fintech environment

Perks & benefits

About NovaPay Technologies

NovaPay Technologies hires interns and freshers across India and offers hands-on, mentor-led internships with real project work. Explore all current openings below and apply for free.

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