McKinsey & Company

Technical Support Intern

InternshipIn OfficeMumbai, Maharashtra6 months13K/mo4 openingsImmediate / Rolling

About this internship

McKinsey & Company is hiring a Technical Support Intern in Mumbai — a hands-on, mentor-led internship for 2026 freshers and final-year students who want to build real, job-ready customer support skills on live work rather than textbook exercises. As a Technical Support Intern, you will work…

Skills you'll use

TroubleshootingCommunicationSQLTicketing ToolsDocumentationProblem Solving

What you'll do

handling technical support tickets
troubleshooting and reproducing issues
escalating bugs to engineering
documenting solutions and FAQs
Collaborate with the team and document your work
Take ownership of assigned tasks and act on feedback

Who can apply

Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
Foundational knowledge of Troubleshooting, Communication, SQL (or a strong willingness to learn them)
Good communication, problem-solving and a genuine eagerness to learn
Based in or willing to work from Mumbai
A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Mentorship from experienced professionalsReal-world project experienceHands-on with industry toolsPre-Placement Offer (PPO) opportunityFlexible working hours

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / skills assessment
3Technical / functional interview on core fundamentals
4HR discussion — stipend, start date, expectations and offer

About McKinsey & Company

McKinsey & Company is a management consulting company with a strong, growing presence in Mumbai — one of India's biggest hubs for early-career opportunities. The team believes the best way to grow is by doing, which is why interns here are given real ownership from the start rather than being kept…

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