IT Specialist

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Skills you'll use

What you'll do

• Lumilens Inc. is seeking an experienced IT Specialist for our Bangalore office to deliver high-quality end-user support for Windows and macOS environments, while also contributing to basic network operations and Microsoft Azure / M365 administration. The ideal candidate balances strong hands-on desktop support skills with foundational cloud and network competencies and communicates effectively with both technical and non-technical stakeholders.

Who can apply

• End-User & Desktop
• Strong troubleshooting (Group Policy, registry, event logs)
• System Preferences, MDM enrolment, iCloud & keychain management (macOS)
• Laptop repair, RAM/SSD replacement, peripheral setup
• Experience with ITSM/Ticketing tools (ServiceNow, Freshdesk, Jira Service Desk, or equivalent)
• Imaging & deployment (SCCM, Intune, Autopilot, MDT)
• Antivirus/EDR (CrowdStrike, Defender for Endpoint, or equivalent)
• Networking (Foundational)
• TCP/IP, DNS, DHCP, VLANs — conceptual & operational understanding

About Lumilens

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