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Larsen & Toubro logo — Larsen & Toubro Customer Success / Customer Support Intern at Larsen & Toubro
Larsen & Toubro

Customer Success / Customer Support Intern

InternshipIn OfficeDelhi6 months8K/mo1 openingImmediately (rolling)

About this internship

Larsen & Toubro has an open Customer Success / Customer Support Intern position in Delhi for freshers who are genuinely excited about customer success & support. This is a 6-month In Office internship in the Technology sector where you will learn by doing — taking ownership of real tasks, getting…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Delhi (In Office)
  • Able to commit to the full internship duration

Perks & benefits

Skill-Development WorkshopsNetworking with ProfessionalsCertificate of CompletionLetter of RecommendationFlexible Work Hours

About Larsen & Toubro

Larsen & Toubro is a Technology organisation with a presence in Delhi, one of India's foremost business and talent hubs. The company operates in the Technology space, serving customers with a focus on quality, reliability and steady growth. Like many strong Technology teams, Larsen & Toubro…

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In OfficeKolkata3mo
Stipend N/AApply

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