Kotak Mahindra Bank

ServiceNow Administrator Intern

InternshipIn OfficeKochi, Kerala6 months24K/mo10 openingsImmediate / Rolling

About this internship

Kotak Mahindra Bank has an open ServiceNow Administrator Intern position in Kochi for motivated freshers and final-year students. You will work on live ServiceNow platform work projects and finish with something you can genuinely talk about in interviews. About the role As a ServiceNow…

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Skills you'll use

ServiceNowITSM ProcessesFlow DesignerJavaScriptBusiness RulesService CatalogIntegrations & RESTUpdate SetsReportingDocumentation

What you'll do

Work on modelling IT service processes in ServiceNow so tickets route themselves correctly alongside the core team
Apply ServiceNow, ITSM Processes, Flow Designer, JavaScript to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech (any branch), BCA/MCA, B.Sc (Computer Science / IT) or MCA
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of ServiceNow, ITSM Processes, Flow Designer (or a genuine willingness to learn them)
Exposure to JavaScript, Business Rules, Service Catalog is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Kochi, Kerala or willing to work from there for the internship period

Perks & benefits

Live project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3Discussion with the hiring manager on the role and your fit
4HR discussion — stipend, start date, expectations and offer

About Kotak Mahindra Bank

Kotak Mahindra Bank operates in the banking sector and has an active presence in Kochi. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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