Kotak Mahindra Bank

Customer Success Intern

InternshipIn OfficeMumbai, Maharashtra3 months10K/mo1 openingImmediate / Rolling

About this internship

Kotak Mahindra Bank is hiring a Customer Success Intern in Mumbai — a hands-on, mentor-led internship for 2026 freshers and final-year students who want to build real, job-ready customer support skills on live work rather than textbook exercises. As a Customer Success Intern, you will work closely…

Skills you'll use

CommunicationCRMAccount ManagementProblem SolvingMS OfficeEmpathy

What you'll do

onboarding and supporting customers
tracking customer health metrics
resolving queries and escalations
gathering product feedback
Collaborate with the team and document your work
Take ownership of assigned tasks and act on feedback

Who can apply

Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
Foundational knowledge of Communication, CRM, Account Management (or a strong willingness to learn them)
Good communication, problem-solving and a genuine eagerness to learn
Based in or willing to work from Mumbai
A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Letter of RecommendationMentorship from experienced professionalsReal-world project experienceHands-on with industry toolsPre-Placement Offer (PPO) opportunity

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Team-fit / behavioural interview
3HR discussion — stipend, start date, expectations and offer

About Kotak Mahindra Bank

Kotak Mahindra Bank is a banking company with a strong, growing presence in Mumbai — one of India's biggest hubs for early-career opportunities. The team believes the best way to grow is by doing, which is why interns here are given real ownership from the start rather than being kept on the…

Visit Kotak Mahindra Bank’s official website ↗

Apply Now Find internships at Kotak Mahindra Bank

Searching for “Kotak Mahindra Bank internships” or “internship at Kotak Mahindra Bank”? You’re in the right place.