Kaleidofin
Customer Support Intern at Kaleidofin
InternshipIn OfficeChennai6 months12K/mo2 openingsWithin 30 days
About this internship
Kaleidofin is hiring a Customer Support Intern in Chennai for a 6-month, fully mentored internship. This is real, reviewed work on live projects — not a training sandbox or a certificate mill.
About the internship
You will join the customer support team and work alongside people who do this…
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Skills you'll use
CommunicationCustomer ServiceCRMTicketing SystemsProblem SolvingEmail EtiquetteProduct KnowledgeDocumentationEmpathyEscalation Handling
What you'll do
- Respond to customer queries across channels.
- Log and track issues through to resolution.
- Escalate complex cases with clear context.
- Maintain help documentation and FAQs.
- Document your work so the next person can pick it up
Who can apply
- Education: pursuing or completed any Bachelor's or Master's degree
- Graduation year: 2025, 2026 or 2027 batch
- Minimum 60% / 6.0 CGPA (relaxable for candidates with strong practical projects)
- Technical skills: working knowledge of Communication, Customer Service, CRM, Ticketing Systems
- Soft skills: clear written communication, ownership, willingness to document work
- Experience: none required — freshers welcome; prior projects or certifications are a plus
Perks & benefits
Certificate of CompletionLetter of RecommendationPre-Placement Offer (PPO) OpportunityFlexible Working HoursMentorship from Industry ExpertsFree Learning Resources & Certification SupportReal Project & Portfolio ExposureNetworking with Professionals
Interview & selection process
- 1The selection process for the Customer Support Intern role at Kaleidofin is merit-based and typically runs over 4 stages: Round 1: Application & Resume Screening — apply through this page; profiles are shortlisted on fundamentals, projects and role fit. Round 2: Online Assessment — aptitude plus role-specific questions covering Communication, Customer Service, CRM. Round 3: Technical / Functional Interview — a discussion of your projects and practical scenarios covering Communication, Customer Service, CRM, Ticketing Systems, Problem Solving. Expect "how would you approach this?" rather than definitions. Round 4: HR Discussion — role expectations, stipend, start date, location and offer. Shortlisted candidates are contacted after applying. There are no charges at any stage of the process — Kaleidofin never asks candidates for money.
About Kaleidofin
About Kaleidofin
Kaleidofin is an Indian financial-technology company operating in the inclusive finance space, with its team based in Chennai. It builds and runs technology products for customers in India's rapidly digitising financial services sector, where regulation, security and reliability…
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