IT Administrator (Intern)

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Skills you'll use

What you'll do

• Install, configure, and maintain computers, peripherals, software, and basic network infrastructure.
• Respond to IT support requests and provide timely technical assistance to employees.
• Diagnose and resolve basic hardware, software, connectivity, access, and system issues.
• Support employee onboarding and offboarding by preparing, configuring, and collecting IT equipment.
• Perform system updates, backups, security checks, and routine IT maintenance.
• Maintain accurate IT inventory records, including hardware details, asset assignments, and device status.
• Use Josys as the primary IT asset management platform, keeping asset information accurate and up to date.
• Be the first customer of the Josys product by actively using the platform in day-to-day IT operations, identifying usability gaps, sharing feedback, and suggesting improvements based on real-world usage.
• Maintain IT documentation, processes, and internal knowledge resources.
• Work with the IT Manager and broader team to improve IT support processes, automation, asset visibility, and the overall employee experience.

Who can apply

• Maintain IT documentation, processes, and internal knowledge resources.
• Work with the IT Manager and broader team to improve IT support processes, automation, asset visibility, and the overall employee experience.
• Support ad-hoc IT projects and initiatives as the team grows.
• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, operating systems, networking, and troubleshooting.
• Comfortable troubleshooting technical issues and learning new tools quickly.
• Strong attention to detail, especially when managing IT assets and documentation.
• Good communication skills and a customer-first approach when supporting employees.

Perks & benefits

About JOSYS DIGITAL TECHNOLOGIES INDIA

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