ITC Hotels

Front Office Executive

Job · Full-timeHybridSanquelim, Goa, India1-3 years17K/mo2 openingsImmediate / Rolling

About this role

Join ITC Hotels as a Front Office Executive based in Sanquelim, Goa. In this full-time role you will spend your time managing the front desk and guest check-in experience, working alongside skilled colleagues and using industry-standard tools and processes. It is an excellent opportunity to build a…

Skills you'll use

Front Desk OperationsGuest HandlingCommunicationPMS (Opera/IDS)Check-in/Check-outReservationsMS OfficeHospitality EtiquetteMultitaskingProblem Solving

What you'll do

Handle guest check-in, check-out and reservations
Manage the front desk and answer queries
Coordinate with housekeeping and other departments
Maintain guest records in the PMS
Ensure a warm, professional first impression
Document work clearly and act on feedback

Who can apply

Relevant experience or strong fundamentals in Hospitality
Working knowledge of Front Desk Operations, Guest Handling, Communication, PMS (Opera/IDS)
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Sanquelim, Goa

Perks & benefits

Competitive SalaryHealth InsuranceLearning & DevelopmentCareer GrowthPerformance IncentivesProfessional Work Culture

Interview & selection process

4 rounds — typical selection flow for this role:

1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Front Office Executive role.
2Round 2 — Skills / Technical Interview: assessment of your Front Desk Operations, Guest Handling, Communication and hands-on experience relevant to Hospitality.
3Round 3 — Managerial / Panel Round: discussion of past work, problem-solving and how you would perform in this role at ITC Hotels.
4Round 4 — HR Discussion: role expectations, compensation, notice period and offer.

About ITC Hotels

About ITC Hotels ITC Hotels is a well-established organisation in the Hospitality sector, known for professional standards, quality and a people-first culture. With operations and hiring connected to Goa, ITC Hotels brings together experienced professionals who value collaboration, integrity and…

Visit ITC Hotels’s official website ↗

Apply Now Find jobs at ITC Hotels

Searching for “ITC Hotels jobs” or “jobs at ITC Hotels”? You’re in the right place.