Team Member - Housekeeping Six Senses Vana

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Skills you'll use

What you'll do

• As Housekeeping Team Member, I will assume full responsibility for the efficient operation in the following:
• Assign rooms to the Room Attendants and supports the overall day-to-day efficiency of the housekeeping operation.
• Monitor daily arrivals according to occupancy report in co-ordination with the laundry and housekeeping management.
• Answer all internal and external housekeeping telephone and email inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions.
• Tidy and clean housekeeping office and stores and ensure all storage facilities of housekeeping are kept in good condition and order.
• Organize the Housekeeping office ensuring files are updated.
• Ensure that all Housekeeping hosts perform duties in accordance with hotel guidelines.
• Assist in formulating and establishing plans for all aspects of housekeeping management and operation.
• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• Strictly adhere to LQA standards and guest comments.

Who can apply

• To execute the position of Housekeeping Team Member, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
• High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
• Fluent in English; I understand that additional languages are preferred.
• The above is intended to provide an overview of the role and responsibilities for a Housekeeping Team Member at Six Senses Vana It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
• Six Senses Vana is an equal opportunity employer. This policy applies to all terms and conditions of employment.

About IHG Hotels India

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