Area Operations Manager

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What you'll do

• Implement approved departmental policies, processes, procedures and provides instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner.
• Monitor the approvals / cancelation / freeze of the customers’ credit limits and proceed to the relevant account’s accurate and timely update to the available systems, so as to support the accurate provision of credit to customers.
• Communicates with the relevant Credit Analysts in case of clarifications required regarding the credit limits of the clients and proceeds to their accurate update.
• Provides the required information as requested from all the available systems regarding the customer accounts credit limit profile.
• Inform relevant teams regarding any potential change in the customer credit limit status, so as to support the accurate administration and management of the credit applications and customer accounts.
• Ensure implementation of the policies to ensure high quality of the retail portfolio while meeting the target TAT.
• Employ tools such as automation and digitization to increase process efficiency.
• Conduct detailed analysis of delinquencies and recommend changes to the product teams.
• Ensure the successful adoption of internal compliances & regulatory framework across the assigned region.
• Review and approve credit proposals given the discretionary authority and escalate others to those with the appropriate approval authority while ensuring compliance with the bank’s credit policy.

Who can apply

• Job Title – Area Operations Manager
• Place of work – Kolkata
• Business Unit – Rural Banking
• Function – Credit Operations

About IDFC First Bank

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