HSBC India

UX Research Intern

InternshipHybridThane, Maharashtra2 months19K/mo9 openingsImmediate / Rolling

About this internship

Join HSBC India in Thane as an UX Research Intern. This entry-level internship is designed for students and recent graduates who learn best by building, shipping and getting real feedback on user experience research work. About the role As an UX Research Intern at HSBC India, your core focus will…

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Skills you'll use

User InterviewsUsability TestingResearch SynthesisSurvey DesignPersonas & JourneysNote-Taking & AnalysisFigmaPresentationEmpathyReport Writing

What you'll do

Work on talking to actual users, watching where they get stuck, and reporting what you saw rather than what the team hoped alongside the core team
Apply User Interviews, Usability Testing, Research Synthesis, Survey Design to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.Des/M.Des, B.A./M.A. (Psychology / Sociology / HCI), MBA or any degree with research experience
Graduating batch 2025, 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of User Interviews, Usability Testing, Research Synthesis (or a genuine willingness to learn them)
Exposure to Survey Design, Personas & Journeys, Note-Taking & Analysis is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Thane, Maharashtra or willing to work from there for the internship period

Perks & benefits

Flexible working hoursNetworking with senior professionalsInternship CertificateLetter of RecommendationMentorship from a named mentorStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3Technical interview on fundamentals and your projects
4HR discussion — stipend, start date, expectations and offer

About HSBC India

HSBC India operates in the banking sector and has an active presence in Thane. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work runs…

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