Genpact

Service Delivery Manager - F&A - AP 4D

Job · Full-timeIn OfficePune5-6 years1 opening

About this role

Genpact is hiring for Service Delivery Manager - F&A - AP 4D in Pune. This opening was published by Genpact on their official careers board (Workday) on 25 August 2026 and was confirmed live on 14 September 2026. Job details • Company: Genpact • Role: Service Delivery Manager - F&A - AP 4D •…

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Skills you'll use

AccountingStakeholder Management

What you'll do

As a process lead, you will be responsible for Account Payables operations team, Work on Multiple ERP, Systems and Manual Intensive nature of Work
Accountable for Accounts Payable process which involves activities like: Document management, Invoice processing, Helpdesk, Correspondence, Trade and Non Trade (EDI & Non-EDI), vendor maintenance, Database corrections of vendor information, Intercompany Non-Trade payments and outstanding handling
Responsible for completing all activities within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable.
Accountable for client VOC and successful external & internal audits
Be open to work in any shift as per the business requirement
Participate and lead governance calls with internal / external stakeholders
Own projects and drive outcomes with multi stakeholders

Who can apply

Participate and lead governance calls with internal / external stakeholders
Own projects and drive outcomes with multi stakeholders

Perks & benefits

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matterMake an impact – Help global enterprises solve business challenges that matterAccelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay aheadWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

About Genpact

Service Delivery Manager - F&A - AP Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator…

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