Receptionist

About this role

Skills you'll use

What you'll do

• Greet visitors and manage the front desk
• Handle calls, emails and enquiries
• Schedule appointments and meetings
• Coordinate with internal departments
• Maintain visitor and front-desk records
• Document work clearly and act on feedback

Who can apply

• Relevant experience or strong fundamentals in Front Office & Admin
• Working knowledge of Front Desk, Communication, MS Office, Call Handling
• Strong communication skills and a proactive attitude
• Ability to work in a team and meet deadlines
• Based in or open to working from Colvale, Goa

Perks & benefits

Interview & selection process

4 rounds — typical selection flow for this role:

1. 1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Receptionist role.
2. 2Round 2 — Skills / Technical Interview: assessment of your Front Desk, Communication, MS Office and hands-on experience relevant to Front Office & Admin.
3. 3Round 3 — Managerial / Panel Round: discussion of past work, problem-solving and how you would perform in this role at Fortune Hotels (ITC).
4. 4Round 4 — HR Discussion: role expectations, compensation, notice period and offer.

About Fortune Hotels (ITC)

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