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Fiserv India logo — Fiserv India CRM & Customer Data Analyst at Fiserv India
Fiserv India

CRM & Customer Data Analyst

Job · Full-timeHybridPune, Maharashtra0-2 years1 openingImmediate / Rolling
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About this role

Fiserv India is hiring a CRM & Customer Data Analyst in Pune. This is a full-time, entry-level opportunity ideal for freshers and early-career professionals who want to build a data-analytics career analysing customer data to improve retention and engagement. You will work alongside an experienced…

Skills you'll use

SQLExcelCRM AnalyticsSegmentationData VisualizationPower BIRetention AnalysisReportingAnalytical ThinkingCommunication

What you'll do

  • Analyse customer, CRM and lifecycle data
  • Build segments and cohorts for targeting
  • Track retention, churn and engagement metrics
  • Build customer dashboards and reports
  • Turn customer data into actionable insight
  • Document work clearly and act on feedback

Who can apply

  • A relevant degree (B.Tech/BCA/B.Sc/B.Com/BBA/MBA/M.Sc or similar)
  • Foundational knowledge of SQL, Excel, CRM Analytics, Segmentation
  • 0–2 years of experience; freshers with strong fundamentals welcome
  • Strong communication skills and a proactive attitude
  • Based in or open to working from Pune

Perks & benefits

Competitive Salary / CTCStructured Onboarding & MentorshipLearning & UpskillingReal-World Analytics WorkCareer Growth PathCollaborative Culture

Interview & selection process

3 rounds — typical selection flow for this role:

  1. 13 rounds

About Fiserv India

About Fiserv India Fiserv is a leading global provider of payments and financial services technology, helping banks, credit unions, merchants, fintechs, government agencies, and software providers move money and information securely. The company offers solutions across digital banking, card…
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