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Equitas Small Finance Bank logo — Equitas Small Finance Bank Customer Success / Customer Support Intern at Equitas Small Finance Bank
Equitas Small Finance Bank

Customer Success / Customer Support Intern

InternshipWork from HomeAhmedabad6 months18K/mo5 openingsWithin 30 days
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About this internship

Equitas Small Finance Bank is hiring a Customer Success / Customer Support Intern for its Ahmedabad office. This 6-month Remote internship sits within the Banking & NBFC space and is built for students and recent graduates who want practical, hands-on experience in customer success & support. From…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Ahmedabad (Remote)
  • Able to commit to the full internship duration

Perks & benefits

Certificate of CompletionLetter of RecommendationFlexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio Exposure

About Equitas Small Finance Bank

Equitas Small Finance Bank is a growing Banking & NBFC company that runs part of its operations out of Ahmedabad. Working in the Banking & NBFC sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place where focused…
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In OfficeKolkata3mo
Stipend N/AApply

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