Equitas Small Finance Bank

Customer Success / Customer Support Intern

InternshipWork from HomeAhmedabad6 months18K/mo5 openingsWithin 30 days

About this internship

Equitas Small Finance Bank is hiring a Customer Success / Customer Support Intern for its Ahmedabad office. This 6-month Remote internship sits within the Banking & NBFC space and is built for students and recent graduates who want practical, hands-on experience in customer success & support. From…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

Respond to customer queries via chat, email and calls
Resolve issues and escalate where needed
Maintain customer records and notes in the CRM
Onboard and guide customers on the product
Gather feedback and share insights with the team
Track satisfaction and support metrics

Who can apply

Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
Good written and verbal communication, ownership and analytical thinking
Based in or open to working from Ahmedabad (Remote)
Able to commit to the full internship duration

Perks & benefits

Certificate of CompletionLetter of RecommendationFlexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio Exposure

About Equitas Small Finance Bank

Equitas Small Finance Bank is a growing Banking & NBFC company that runs part of its operations out of Ahmedabad. Working in the Banking & NBFC sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place where focused…

Visit Equitas Small Finance Bank’s official website ↗

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