Datadog

Enterprise Customer Success Manager

Job · Full-timeHybridDelhiEarly career1 openingVerified open on 24 Sept 2026

About this role

Datadog is hiring for Enterprise Customer Success Manager in Delhi. This opening was published by Datadog on their official greenhouse careers board on 25 February 2026 and was verified as still open on 24 September 2026. About Datadog • We're building a platform that engineers love to use…

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Skills you'll use

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What you'll do

Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers
Proactively build relationships with customers to achieve loyalty and advocacy within their organization
Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal)
Own and project manage the on-boarding process for new customers
Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals
Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization
With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings

Who can apply

Customer-centric with 3+ years in a Customer Success or Account Management role
Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
Knowledgeable in working with Fortune 1000 companies and global brands across all industries
A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
Experienced in the B2B tech space or with SaaS companies
Able to travel for customer onsite visits and events as required
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Perks & benefits

Best-in-breed onboardingGenerous global benefitsIntra-departmental mentor and buddy program for in-house networkingNew hire stock equity (RSUs) and employee stock purchase plan (ESPP)Continuous professional development, product training, and career pathingAn inclusive company culture, able to join our Community Guilds and Inclusion TalksBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog

About Datadog • We're building a platform that engineers love to use. Join us, and help usher in the future. Our 8,100+ employees help organizations across the globe enable digital transformation and drive collaboration across their teams. Datadogs solve tough problems, innovate…

Visit Datadog’s official website ↗

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