Customer Experience Intern at Ferns N Petals

About this internship

Skills you'll use

What you'll do

• Support day-to-day operations work on live Ferns N Petals projects in Gurugram
• Apply Customer Support, Ticketing Tools, Order Tracking to real briefs with mentor review
• Maintain accurate trackers, specifications and documentation
• Research market, competitor and customer inputs and present findings
• Coordinate with design, sourcing, quality, marketing and retail teams

Who can apply

• Working familiarity with Customer Support, Ticketing Tools, Order Tracking, Escalation Handling
• Open to students in their final years and recent graduates
• Genuine interest in the gifting and personalisation industry
• Strong attention to detail — measurements, colours, costs and specs must be right
• Clear written and spoken communication, and the discipline to document work

Perks & benefits

About Ferns N Petals

Searching for “Ferns N Petals internships” or “internship at Ferns N Petals”? You’re in the right place.