People Operations Intern

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Skills you'll use

What you'll do

• Support people-ops processes, employee experience and workplace systems for teams across the Mumbai office
• Source and screen candidates, schedule interviews and keep the hiring tracker current
• Maintain employee records, HR documentation and HRMS data accurately and confidentially
• Assist with onboarding, induction and new-joiner documentation
• Help plan and run employee engagement, training and culture initiatives
• Prepare HR reports and dashboards using People Operations, HR Operations, Employee Experience, HRMS
• Respond to routine employee queries and escalate complex cases to senior HR
• Support HR compliance, audits and policy documentation as required

Who can apply

• Pursuing or recently completed MBA/PGDM (HR), MHRM, BBA, B.Com, B.A., Psychology, Sociology or any related discipline — 2026 freshers & final-year students welcome
• Working knowledge of People Operations, HR Operations, Employee Experience (or a strong willingness to learn them)
• Comfort with MS Excel / Google Sheets for trackers, reports and basic HR data
• Clear written and spoken communication in English (a local language is a plus)
• Professional discretion — HR work involves confidential employee and candidate information
• Strong organisation skills: able to juggle multiple candidates, calendars and follow-ups
• Empathy, patience and a genuine interest in working with people
• Attention to detail in documentation, data entry and compliance paperwork
• Ability to work with an HRMS/ATS or learn one quickly
• Based in or willing to work from Mumbai

Perks & benefits

Interview & selection process

2 rounds — typical selection flow for this role:

1. 1Application screening & resume shortlisting by the talent team
2. 2Case discussion or role-play (e.g. a candidate screening or employee-query scenario)

About Citi

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