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Citi (Citigroup) logo — Citi (Citigroup) Technical Support Intern at Citi (Citigroup)
Citi (Citigroup)

Technical Support Intern

InternshipIn OfficeChennai, Tamil Nadu3 months1 openingImmediate / Rolling
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About this internship

Join Citi (Citigroup) in Chennai as a Technical Support Intern and take the first meaningful step in your professional journey. This internship offers a structured, guided environment where you will spend your time resolving technical issues and supporting users, learn directly from industry…

Skills you'll use

TroubleshootingCommunicationTicketing SystemsNetworking BasicsWindows/LinuxCustomer SupportSQL BasicsDocumentationProblem SolvingPatience

What you'll do

  • Respond to and resolve support tickets
  • Troubleshoot software and hardware issues
  • Escalate and document complex issues
  • Guide users through solutions
  • Maintain support documentation
  • Document work clearly and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree/diploma
  • Foundational knowledge of Troubleshooting, Communication, Ticketing Systems, Networking Basics
  • Strong communication skills and a proactive attitude
  • Ability to work in a team and meet deadlines
  • Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 12 rounds

About Citi (Citigroup)

About Citi (Citigroup) Citi is a leading global bank serving consumers, corporations, and institutions in over 95 markets. Citi operates large global capability/solution centres in India, with a significant technology and operations presence in Pune. It offers paid internships and early-career…
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