Associate Analyst, Customer Onboarding

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Skills you'll use

What you'll do

• • Data Entry Excellence: Execute high-volume data entry tasks with precision and efficiency, ensuring that all information is accurately captured in our systems to support operational excellence.
• In-Depth Documentation Analysis: Analyze customer-submitted documents to extract and interpret essential data elements, determining setup parameters that align with customer needs.
• Collaborative Problem Solver: Partner with cross-functional teams, including customer engagement specialists and sales, to clarify data requirements and resolve data-related challenges effectively.
• Data Management: Organize and maintain comprehensive records in accordance with company policies, ensuring data is structured and readily accessible for future analysis.
• Task-Driven Assignments: Complete specific data entry assignments tied to onboarding workflows, adhering to priority and quality standards.
• Error Identification: Identify discrepancies or incomplete information and escalate to Data Quality Specialists for resolution.
• Data Updates:  Perform updates to customer master records as needed, ensuring compliance with organizational standards.
• • Account Build Assistance:  Partner with Data Quality Specialists to execute and finalize the creation and maintenance of customer master data for new account setups, ensuring accounts are fully operational and ready to order.

Who can apply

• Documentation Review Assistance:  Work with the onboarding team to ensure accurate data entry based on customer-provided documentation.
• • Process Adherence:  Follow established workflows and procedures for data entry and onboarding to maintain consistency and accuracy.
• Collaboration:  Work closely with Data Quality Specialists and other internal teams to ensure seamless communication and onboarding success.
• Efficiency Improvement:  Identify opportunities for improving data entry workflows and contribute to process optimization.

About Cencora

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