Business Analyst

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Skills you'll use

What you'll do

• Learn the Luminate Online platform and become expert in its features and functionality
• Perform Luminate Online system configurations for clients, during implementations or ongoing as part of normal fundraising activities
• Execute scheduled tasks for clients, e.g. sending email campaigns, preparing reports, updating content for web pages or emails
• Conduct quality control tests for both standard and custom functionality
• Assist senior Business Analysts as part of services engagements
• Write documentation for internal and client consumption

Who can apply

• Knowledge and understanding of online fundraising, ideally in the space of NGO/non-profit organizations
• At least 1 year of full-time professional experience
• Excellent written English
• Comfortable to work in EST hours
• Technical aptitude for learning software applications
• Basic understanding HTML, CSS, Javascript – but no need to be a developer.
• Must be self-motivated and able to learn and work independently
• Ability to multitask on concurrent projects, and deliver work on time on deadlines agreed to with clients
• Expected shift:  US hours (ET)   ​
• Stay up to date on everything Blackbaud, follow us on Linkedin , X , Instagram , Facebook and YouTube ​

About Blackbaud

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