BillDesk

Operations Intern

InternshipIn OfficeMumbai, Maharashtra3 months28K/mo2 openingsImmediate / Rolling

About this internship

Start your career in business operations with BillDesk as a Operations Intern in Mumbai. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a Operations Intern at BillDesk, your core focus will be process…

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Skills you'll use

Process DocumentationAdvanced ExcelSLA TrackingRoot Cause AnalysisStakeholder CoordinationDashboards & ReportingSQL BasicsVendor CoordinationProblem SolvingTime Management

What you'll do

Work on process tracking, SLA monitoring and day-to-day execution alongside the core team
Apply Process Documentation, Advanced Excel, SLA Tracking, Root Cause Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed MBA/BBA/B.Com/B.E./B.Tech — 2026 freshers & final-year students welcome
Working knowledge of Process Documentation, Advanced Excel, SLA Tracking (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Mumbai, Maharashtra

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3HR discussion — stipend, start date, expectations and offer

About BillDesk

BillDesk operates in the fintech & payments sector and has an active presence in Mumbai. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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