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Axis Bank logo — Axis Bank Customer Success / Customer Support Intern at Axis Bank
Axis Bank

Customer Success / Customer Support Intern

InternshipIn OfficeChennai6 months20K/mo1 openingImmediately (rolling)
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About this internship

Kickstart your career at Axis Bank in Chennai as a Customer Success / Customer Support Intern. This 6-month In Office internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Technology team, work on meaningful…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Chennai (In Office)
  • Able to commit to the full internship duration

Perks & benefits

Networking with ProfessionalsCertificate of CompletionLetter of RecommendationFlexible Work HoursMentorship from Industry Experts

About Axis Bank

Based in part out of Chennai, Axis Bank is an established player in the Technology sector. The company brings together experienced professionals and ambitious newcomers to deliver work that meets a high standard. Its culture leans towards collaboration, ownership and continuous improvement — values…
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