Senior Customer Reliability Engineer, Infrastructure - Hyderabad, India

About this role

Not quite right? These jobs in Hyderabad match the same skills — apply to a few to improve your chances.

Software Engineer III (Python, C#, AWS, Snowflake/Databricks and/or Go)

FactSet

In OfficeHyderabad

Apply

Senior Software Engineer - AWS

Agilent

In OfficeHyderabad

Apply

Oracle Apps Financial Functional Consultant

Genpact India

In OfficeHyderabad

Apply

Summer Intership As a Foundraiser

GP India

In OfficeHyderabad

Apply

Skills you'll use

What you'll do

• Provide solutions to customers to make them successful using our products.
• Troubleshoot Customer environments and engage in active triaging with customers
• Provide feedback to the product development teams on customer needs and pain points.
• Build out our monitoring and alerting systems.
• Build and maintain automation to ensure daily operational tasks are handled as efficiently as possible.
• Help direct the architecture of the products and contribute where possible.
• Own the customer experience, working directly with customers to prioritize and solve issues, meet SLAs, and provide “white glove” guidance on the path to production.
• Participate remotely within a fully distributed team.

Who can apply

• Enhance and Enrich customer documentation
• Work on a modern, sophisticated, cloud-native product that customers use to connect to dozens of other systems.
• Help maintain 24x7 coverage through a specified 6-hour pager period during your work day.
• Participate in paid on-call rotation for weekend coverage.
• 5+ years of experience, preferably with large, complex cloud infrastructures operating at scale
• 3+ years of experience with Kubernetes
• Experience managing a Production  distributed system with at least one major cloud provider (one or all: AWS, GCP, Azure)
• Strong Network Experience with one of the major Clouds

About ASTRONOMER INDIA

Searching for “ASTRONOMER INDIA jobs” or “jobs at ASTRONOMER INDIA”? You’re in the right place.