Customer Success Intern
About this internship
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Skills you'll use
What you'll do
- Work on keeping day-to-day delivery running and measurable alongside the core team
- Apply CRM, Customer Onboarding, Ticket Handling, Communication to live, production-facing problems
- Document your work clearly for reviewers and stakeholders
- Participate in reviews and act on the feedback you receive
- Collaborate across engineering, product, design or business as required
- Follow the team's quality, testing and documentation standards
Who can apply
- Pursuing or recently completed BBA/MBA/B.Com/B.E./Any graduate — 2026 freshers & final-year students welcome
- Working knowledge of CRM, Customer Onboarding, Ticket Handling (or a genuine willingness to learn them)
- Strong fundamentals in your discipline and clear problem-solving ability
- Care with detail and the discipline to document your work
- Clear written and verbal communication in English
- Based in or willing to work from Kolkata, West Bengal
Perks & benefits
Interview & selection process
2 rounds — typical selection flow for this role:
- 1Application screening & resume shortlisting by the talent team
- 2Technical interview on fundamentals and your projects
About Anand Rathi
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