American Express

Site Reliability Engineer

Job · Full-timeIn OfficeSurat, Gujarat0–2 years66K/mo4 openingsImmediate / as per notice period

About this role

American Express has an opening for a Site Reliability Engineer in Surat. If you would rather learn by owning something small and real than by watching from the sidelines, this full-time site reliability engineering role is built that way. About the role The Site Reliability Engineer role at…

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Skills you'll use

LinuxKubernetesPrometheus & GrafanaIncident ResponsePython or GoSLIs & SLOsAlerting DesignPostmortemsCapacity PlanningAutomation

What you'll do

Define and measure service level objectives
Build dashboards and alerts that reflect user impact
Take part in incident response and write postmortems
Automate repetitive operational work
Review changes for reliability risk
Flag risks and blockers early rather than at the deadline
Keep your tracker and status honest, including when something has slipped

Who can apply

B.E./B.Tech (CSE/IT/ECE), BCA/MCA or B.Sc/M.Sc (Computer Science / IT) from a recognised university
0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
Working knowledge of Linux, Kubernetes, Prometheus & Grafana
Comfort with Prometheus, Grafana and Kubernetes, and the ability to pick up an unfamiliar tool without waiting to be taught it
The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
Attention to detail, ownership and the discipline to document your work
Based in Surat, Gujarat or willing to relocate

Perks & benefits

Employee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidays

Interview & selection process

3 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Discussion with the hiring manager on how you approach problems and work with others
3HR discussion — compensation, notice period, joining date and offer roll-out

About American Express

American Express operates in the financial services sector and runs an active team in Surat. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company…

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