Risk Specialist, Inventory Trust

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Skills you'll use

What you'll do

• 1. Performs investigation based on high judgement to identify bad actors with unsuitable inventory in Fulfillment Centre.
• 2. Risk mitigation by continuously giving process improvement, enforcement review, risk mining, queueing improvement etc. ideas.
• 3. Creates, updates learning modules and support the program in driving improvements to ensure the best customer experience.
• 4. Identifies & manages small to mid-scale process improvement opportunities at process or team level.
• 5. Communicates to business leaders on pre-defined guidelines with data and resolves issues with reduced guidance.
• 6. Work in sync with Program Managers, Risk Managers/Business Analyst and create mechanisms, strategies to achieve the program goals.
• 7. Tracks and reports progress on key goals specific to the program.
• 8. Adheres to set targets on productivity and quality.
• 9. Manages escalations on routine and predefined tasks with minimal supervision.
• 10. Learns new tools / SOPs / processes with minimal supervision.

Who can apply

• Basic Qualifications
• - Bachelor's degree
• - 18 months of investigations experience as Sr. Investigator, or 12 months experience in bad actor investigations/POE/CDT/Risk mining as Sr. Investigator.
• - 6months of experience working with SQL and Advanced Excel.

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