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Aegon Life logo — Aegon Life Customer Success Associate at Aegon Life
Aegon Life

Customer Success Associate

Job · Full-timeIn OfficeWarangal, Telangana0–2 years29K/mo2 openingsImmediate / as per notice period

About this role

Start your career in customer success at Aegon Life as a Customer Success Associate in Warangal. This is a full-time position with a structured first ninety days, a named mentor, and genuine responsibility once you are through it. About the role In this role you will be making sure customers…

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Skills you'll use

Customer SuccessAccount ManagementOnboarding SupportCRM ToolsUsage AnalyticsIssue EscalationExcelClient CommunicationChurn AnalysisRelationship Building

What you'll do

  • Onboard new customers and drive early adoption
  • Track account health and act on warning signs
  • Run regular check-ins and business reviews
  • Coordinate resolution of customer issues internally
  • Report on renewal and expansion risk
  • Flag risks and blockers early rather than at the deadline
  • Keep your tracker and status honest, including when something has slipped

Who can apply

  • Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
  • 0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
  • Working knowledge of Customer Success, Account Management, Onboarding Support
  • Comfort with a CRM, a support desk and usage analytics, and the ability to pick up an unfamiliar tool without waiting to be taught it
  • The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
  • Attention to detail, ownership and the discipline to document your work
  • Based in Warangal, Telangana or willing to relocate

Perks & benefits

Health insurance cover for you (and family cover on confirmation)Learning and certification budgetPaid leave, casual leave and public holidaysFlexible working hours around core collaboration timeModern hardware and the tool licences your role needsInternal knowledge sessions and access to senior reviewersClear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemes

Interview & selection process

5 rounds — typical selection flow for this role:

  1. 1Resume screening and profile shortlisting by the talent acquisition team
  2. 2Technical or practical round based on the day-to-day work of the role
  3. 3Take-home exercise or live problem-solving discussion
  4. 4Discussion with the hiring manager on how you approach problems and work with others
  5. 5HR discussion — compensation, notice period, joining date and offer roll-out

About Aegon Life

Aegon Life operates in the insurance sector and runs an active team in Warangal. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company does Aegon Life…
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