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WNS Global Services logo — WNS Global Services Customer Success / Customer Support Intern at WNS Global Services
WNS Global Services

Customer Success / Customer Support Intern

InternshipHybridHyderabad6 months15K/mo2 openingsImmediately (rolling)
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About this internship

Kickstart your career at WNS Global Services in Hyderabad as a Customer Success / Customer Support Intern. This 6-month Hybrid internship is designed to turn classroom knowledge into real workplace skills in customer success & support. You will sit with an experienced Technology team, work on…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Hyderabad (Hybrid)
  • Able to commit to the full internship duration

Perks & benefits

Networking with ProfessionalsCertificate of CompletionLetter of RecommendationFlexible Work HoursMentorship from Industry Experts

About WNS Global Services

WNS Global Services is a Technology organisation with a presence in Hyderabad, one of India's foremost business and talent hubs. The company operates in the Technology space, serving customers with a focus on quality, reliability and steady growth. Like many strong Technology teams, WNS Global…
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