Sun Pharmaceutical Industries

GenAI Customer Support Automation Intern

InternshipWork from HomePimpri-Chinchwad, Maharashtra6 months20K/mo2 openingsImmediate / Rolling

About this internship

Start your career in GenAI for customer support with Sun Pharmaceutical Industries as a GenAI Customer Support Automation Intern in Pimpri-Chinchwad. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As a GenAI…

Similar internships hiring now

View all

Not quite right? These internships in Pimpri-Chinchwad, Maharashtra match the same skills — apply to a few to improve your chances.

Sales Engineering Intern

Ezetap

In OfficePimpri-Chinchwad, Maharashtra18K/mo

Apply

Digital Marketing Intern

Hashtag Orange

In OfficePimpri-Chinchwad, Maharashtra22K/mo

Apply

Digital Marketing Intern

PhysicsWallah

RemotePimpri-Chinchwad, Maharashtra22K/mo

Apply

Data Analyst Intern

Ati Motors

HybridPimpri-Chinchwad, Maharashtra17K/mo

Apply

Skills you'll use

Large Language Models (LLMs)RAG over Knowledge BasesPythonSupport Tooling (Zendesk / Freshdesk)Intent ClassificationEscalation DesignPrompt EngineeringConversation AnalyticsQuality MonitoringCustomer Empathy

What you'll do

Work on deflecting routine support tickets with AI without frustrating the customer alongside the core team
Apply Large Language Models (LLMs), RAG over Knowledge Bases, Python, Support Tooling (Zendesk / Freshdesk) to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science)
Graduating batch 2026 or 2027 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Large Language Models (LLMs), RAG over Knowledge Bases, Python (or a genuine willingness to learn them)
Exposure to Support Tooling (Zendesk / Freshdesk), Intent Classification, Escalation Design is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Pimpri-Chinchwad, Maharashtra or willing to work from there for the internship period

Perks & benefits

Letter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsPre-Placement Offer (PPO) opportunity

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough
3HR discussion — stipend, start date, expectations and offer

About Sun Pharmaceutical Industries

Sun Pharmaceutical Industries operates in the pharmaceuticals sector and has an active presence in Pimpri-Chinchwad. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to…

Visit Sun Pharmaceutical Industries’s official website ↗

Apply Now Find internships at Sun Pharmaceutical Industries

Searching for “Sun Pharmaceutical Industries internships” or “internship at Sun Pharmaceutical Industries”? You’re in the right place.

Featured

Featured Government Job — SBI Clerk 2026

India’s largest bank is hiring 9,766 Junior Associates — graduates, any discipline

State Bank of India

Junior Associate (Customer Support & Sales)

Advt. CRPD/CR/2026-27/17 · Clerical Cadre

Vacancies: 9,766
Last date to apply: 31 Aug 2026
Starting basic: ₹26,730
Eligibility: Any graduate · 20–28

7,680 regular + 2,086 backlog posts across 24 states · Prelims tentatively September 2026 · No interview — Prelims, Mains and a local-language test only · approx. ₹46,000/month gross at a metro.

View Vacancies, Syllabus & How to Apply

Preparing? 10 full-length mock tests + 7,200-question PDF — every answer explained

₹199₹999