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Steel Authority of India (SAIL) logo — Steel Authority of India (SAIL) Customer Success / Customer Support Intern at Steel Authority of India (SAIL)
Steel Authority of India (SAIL)

Customer Success / Customer Support Intern

InternshipIn OfficeDelhi3 months18K/mo1 openingImmediately (rolling)
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About this internship

Steel Authority of India (SAIL) has an open Customer Success / Customer Support Intern position in Delhi for freshers who are genuinely excited about customer success & support. This is a 3-month In Office internship in the Metals & Mining sector where you will learn by doing — taking ownership of…

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Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Delhi (In Office)
  • Able to commit to the full internship duration

Perks & benefits

Skill-Development WorkshopsNetworking with ProfessionalsCertificate of CompletionLetter of RecommendationFlexible Work Hours

About Steel Authority of India (SAIL)

Steel Authority of India (SAIL) is a growing Metals & Mining company that runs part of its operations out of Delhi. Working in the Metals & Mining sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place where…
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In OfficeKolkata3mo
Stipend N/AApply

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