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State Bank of India logo — State Bank of India Customer Success Intern at State Bank of India
State Bank of India

Customer Success Intern

InternshipIn OfficeMumbai, Maharashtra4 months15K/mo2 openingsImmediate / Rolling
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About this internship

Join State Bank of India in Mumbai as a Customer Success Intern. This entry-level internship is built for candidates early in their journey who are eager to turn classroom knowledge into hands-on customer support experience on real, business-facing work. As a Customer Success Intern, you will work…

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Skills you'll use

CommunicationCRMAccount ManagementProblem SolvingMS OfficeEmpathy

What you'll do

  • onboarding and supporting customers
  • tracking customer health metrics
  • resolving queries and escalations
  • gathering product feedback
  • Collaborate with the team and document your work
  • Take ownership of assigned tasks and act on feedback

Who can apply

  • Pursuing or recently completed a relevant degree (stream depends on the role) — 2026 freshers & final-year students welcome
  • Foundational knowledge of Communication, CRM, Account Management (or a strong willingness to learn them)
  • Good communication, problem-solving and a genuine eagerness to learn
  • Based in or willing to work from Mumbai
  • A portfolio, project or coursework you can show (a plus, not mandatory)

Perks & benefits

Letter of RecommendationMentorship from experienced professionalsReal-world project experienceHands-on with industry toolsPre-Placement Offer (PPO) opportunity

Interview & selection process

2 rounds — typical selection flow for this role:

  1. 1Application screening & resume shortlisting by the talent team
  2. 2Case study or take-home assignment with a short presentation

About State Bank of India

State Bank of India is a banking company with a strong, growing presence in Mumbai — one of India's biggest hubs for early-career opportunities. The team believes the best way to grow is by doing, which is why interns here are given real ownership from the start rather than being kept on the…
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