Shipturtle

Account Management Intern

InternshipHybridPatna, Bihar3 months21K/mo14 openingsImmediate / Rolling

About this internship

Shipturtle is hiring an Account Management Intern in Patna — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to account management rather than a certificate-only programme. About the role As an Account Management Intern at Shipturtle, your core focus…

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Skills you'll use

Account ManagementCustomer RetentionCRMUpsellingEscalation HandlingQBR PreparationExcelRelationship BuildingReportingCommunication

What you'll do

Work on keeping customers after the sale — renewals, escalations and finding the next thing they need alongside the core team
Apply Account Management, Customer Retention, CRM, Upselling to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech (any branch), BCA or B.A. (Economics)
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Account Management, Customer Retention, CRM (or a genuine willingness to learn them)
Exposure to Upselling, Escalation Handling, QBR Preparation is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Patna, Bihar or willing to work from there for the internship period

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsDirect access to the team that owns the data you work on

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Practical assignment or case study with a short walkthrough

About Shipturtle

Shipturtle operates in the cloud services sector and has an active presence in Patna. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The work…

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