Conversational AI & Chatbot Intern

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Skills you'll use

What you'll do

• Work on building assistants that understand intent and hand off to a human when they should alongside the core team
• Apply Natural Language Processing (NLP), Dialogflow / Rasa, Large Language Models (LLMs), Python to live, production-facing problems
• Document your work clearly for reviewers and stakeholders
• Participate in reviews and act on the feedback you receive
• Collaborate across engineering, product, design or business as required
• Follow the team's quality, testing and documentation standards

Who can apply

• Pursuing or recently completed B.E./B.Tech (CSE/IT), BCA, MCA or M.Sc (Computer Science)
• Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
• 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
• Working knowledge of Natural Language Processing (NLP), Dialogflow / Rasa, Large Language Models (LLMs) (or a genuine willingness to learn them)
• Exposure to Python, Intent & Entity Design, Conversation Flow Design is an advantage
• Clear written and verbal communication in English, and care with detail in your work
• No prior work experience required — this is a fresher-friendly internship
• Based in Ludhiana, Punjab or willing to work from there for the internship period

Perks & benefits

Interview & selection process

2 rounds — typical selection flow for this role:

1. 1Application screening & resume shortlisting by the talent team
2. 2Team-fit / behavioural interview with the team

About SBI Life Insurance

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