Samsung R&D Institute India - Noida (SRI-N)

Technical Support Intern

InternshipHybridChennai, Tamil Nadu3 months1 openingImmediate / Rolling

About this internship

Kickstart your career at Samsung R&D Institute India - Noida (SRI-N) in Chennai as a Technical Support Intern. This is a practical, project-based internship where you will be resolving technical issues and supporting users under the mentorship of senior team members, gaining exposure to real…

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Skills you'll use

TroubleshootingCommunicationTicketing SystemsNetworking BasicsWindows/LinuxCustomer SupportSQL BasicsDocumentationProblem SolvingPatience

What you'll do

Respond to and resolve support tickets
Troubleshoot software and hardware issues
Escalate and document complex issues
Guide users through solutions
Maintain support documentation
Document work clearly and act on feedback

Who can apply

Pursuing or recently completed a relevant degree/diploma
Foundational knowledge of Troubleshooting, Communication, Ticketing Systems, Networking Basics
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Chennai

Perks & benefits

Internship CertificateLetter of RecommendationMentorshipReal-World Project ExperiencePre-Placement Offer (PPO) OpportunityFlexible Hours

Interview & selection process

3 rounds — typical selection flow for this role:

13 rounds

About Samsung R&D Institute India - Noida (SRI-N)

About Samsung R&D Institute India - Noida (SRI-N) Samsung Research Institute Noida (SRI-N), established in 2007, is Samsung's largest mobile software product development centre with over 2,300 employees in Sector 59/60, Noida. It hires freshers and interns largely from premier Indian engineering…

Visit Samsung R&D Institute India - Noida (SRI-N)’s official website ↗

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