Salesforce

Business Process Intern

InternshipHybridHowrah, West Bengal6 months22K/mo11 openingsImmediate / Rolling

About this internship

Salesforce is hiring a Business Process Intern in Howrah — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to business process analysis rather than a certificate-only programme. About the role As a Business Process Intern at Salesforce, your core focus…

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Skills you'll use

Process MappingBPMN BasicsGap AnalysisSOP WritingExcelStakeholder InterviewsRoot Cause AnalysisCycle Time MeasurementDocumentationChange Communication

What you'll do

Work on mapping how work really flows, finding the step everyone works around, and redesigning it alongside the core team
Apply Process Mapping, BPMN Basics, Gap Analysis, SOP Writing to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.E./B.Tech (any branch), B.Com or BCA
Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
Working knowledge of Process Mapping, BPMN Basics, Gap Analysis (or a genuine willingness to learn them)
Exposure to SOP Writing, Excel, Stakeholder Interviews is an advantage
Clear written and verbal communication in English, and care with detail in your work
No prior work experience required — this is a fresher-friendly internship
Based in Howrah, West Bengal or willing to work from there for the internship period

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflowsStructured onboarding and a formal mentor at a large, established employer

Interview & selection process

2 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment

About Salesforce

Salesforce operates in the enterprise software sector and has an active presence in Howrah. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a…

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