PhonePe

UX Researcher Intern

InternshipIn OfficeSurat, Gujarat2 months18K/mo4 openingsImmediate / Rolling

About this internship

PhonePe is hiring an UX Researcher Intern in Surat — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to user research rather than a certificate-only programme. About the role As an UX Researcher Intern at PhonePe, your core focus will be talking to…

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Skills you'll use

Usability TestingUser InterviewsHeuristic EvaluationJourney MappingSurvey DesignQualitative Coding & SynthesisPersona DevelopmentResearch Repository HygieneStatistical LiteracyInsight Presentation

What you'll do

Work on talking to users properly and turning what they say into design decisions alongside the core team
Apply Usability Testing, User Interviews, Heuristic Evaluation, Journey Mapping to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed B.Des/M.Des, B.A./M.A. (Psychology / Sociology / HCI), B.E./B.Tech or MBA — 2026 freshers & final-year students welcome
Working knowledge of Usability Testing, User Interviews, Heuristic Evaluation (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Surat, Gujarat

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3HR discussion — stipend, start date, expectations and offer

About PhonePe

PhonePe operates in the fintech & payments sector and has an active presence in Surat. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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