PhonePe

Operations Intern

InternshipIn OfficeFirozpur, Punjab4 months16K/mo1 openingImmediate / Rolling

About this internship

Start your career in business operations with PhonePe as an Operations Intern in Firozpur. You will sit with a working team, use the same tools and systems they do, and own a defined piece of work from day one. About the role As an Operations Intern at PhonePe, your core focus will be running the…

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Skills you'll use

Process ImprovementAdvanced ExcelSOP DocumentationVendor CoordinationData Reporting & MISRoot Cause AnalysisCross-Team CommunicationSQL BasicsCapacity & Roster PlanningQuality Auditing

What you'll do

Work on running the daily operating process and removing what slows it down alongside the core team
Apply Process Improvement, Advanced Excel, SOP Documentation, Vendor Coordination to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed BBA/MBA, B.Com, B.E./B.Tech, B.A. or any graduate with strong analytical ability — 2026 freshers & final-year students welcome
Working knowledge of Process Improvement, Advanced Excel, SOP Documentation (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Firozpur, Punjab

Perks & benefits

Pre-Placement Offer (PPO) opportunityFlexible working hoursNetworking with senior professionalsInternship CertificateLetter of Recommendation

Interview & selection process

3 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Discussion with the hiring manager on the role and your fit
3HR discussion — stipend, start date, expectations and offer

About PhonePe

PhonePe operates in the fintech & payments sector and has an active presence in Firozpur. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it from a distance. The…

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