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PayVertex logo — PayVertex Customer Success / Customer Support Intern at PayVertex
PayVertex

Customer Success / Customer Support Intern

InternshipWork from HomeHyderabad6 months18K/mo5 openingsWithin 30 days
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About this internship

PayVertex has an open Customer Success / Customer Support Intern position in Hyderabad for freshers who are genuinely excited about customer success & support. This is a 6-month Remote internship in the FinTech sector where you will learn by doing — taking ownership of real tasks, getting…

Skills you'll use

CommunicationCRMProblem SolvingEmail SupportMS OfficeProduct Knowledge

What you'll do

  • Respond to customer queries via chat, email and calls
  • Resolve issues and escalate where needed
  • Maintain customer records and notes in the CRM
  • Onboard and guide customers on the product
  • Gather feedback and share insights with the team
  • Track satisfaction and support metrics

Who can apply

  • Pursuing or recently completed a relevant degree (B.E./B.Tech, BBA, MBA, B.Com, BCA, MCA, B.A., B.Sc or an equivalent program)
  • Foundational knowledge of Communication, CRM, Problem Solving or a strong willingness to learn them
  • Good written and verbal communication, ownership and analytical thinking
  • Based in or open to working from Hyderabad (Remote)
  • Able to commit to the full internship duration

Perks & benefits

Flexible Work HoursMentorship from Industry ExpertsReal Project & Portfolio ExposurePre-Placement Offer (PPO) OpportunitySkill-Development Workshops

About PayVertex

PayVertex is a growing FinTech company that runs part of its operations out of Hyderabad. Working in the FinTech sector, the company has built its reputation on doing solid, dependable work and on developing the people who do it. It is the kind of place where focused, motivated professionals can…
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